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Getting Alerts from IBM’s Observability Tool Instana

Observability is key for running and operating modern applications. IBM provides a great observability tool called Instana. This post describes how alerts can be used to inform users.

To get more context about Instana, read my previous posts:

Let’s take a look at a simple sample alert to get email notifications for issues in the sample robot application running in my OpenShift cluster.

First you need to create an alert channel.

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An alert channel is associated with the alert, for example to alert people via email.

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There are different types of triggers:

  • Event types, e.g. incidents, warnings, etc.
  • Individual events are specific events services like Tomcat provide, e.g. number of connections
  • Smart events are events for websites, e.g. JavaScript errors

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An event can be scoped for an application perspective which in my case refers to only my OpenShift cluster.

By default, the message will include some global/generic payloads, e.g. application and namespace, but you can also add custom payloads.

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The sample robot application comes with a tool to generate load and issues so that the email alert will be triggered.

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In the email is a link to detailed descriptions. In this case the memory usage of a pod was too high.

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To learn more about Instana, check out the Instana landing page.

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